Our Pet Sitting and Dog Walking hours are:
Sunday – Saturday 365 days a year 7am – 8pm
Please note all service requests are processed during our office hours.
Clients may request visits for these blocks of times. Times are approximate. Pets needing medicine within a certain time frame are given priority. *Dog Walks are also scheduled during the these blocks of times. The walk is for one animal at a time unless pets are from the same household and walk well together. Walks are not offered during the summer for our Arizona clients.
*Saturday & Sunday service requests are confirmed during our regular office hours.
Our amazing, friendly, trained, pawfect pet lover will come to your home to meet you and your pets.
A complimentary 30-45 min house visit to go over details and pick up keys.
Service will not be approved until the meet & greet has been completed.
If more time is required an additional meeting fee of $25 will apply.
Yes. We require every client to register online in order to work with us. This allows us to provide the best possible care for you and your little ones.
You will be given access to create your Pet's Portal prior to the initial Meet and Greet. From your portal you will have access to request services, update your pet care and personal information, view your schedule and securely make a payment.
We strongly encourage all of our clients to keep a lockbox on their property with a key to the home. Another option is by using a door or garage keypad. If this option is used there must be a backup plan to get into the home if the keypad batteries were to die.
We are! Every Pet Care Specialist at Paws & Claws is fully insured and bonded through Pet Sitters Associates Protecting your pet and home incase of an emergency.
We accept checks and all major credit cards. Requests are approved once your Portal has been filled out, the Meet and Greet has been completed and visit requests have been approved. Payment policy for each service is as follows: Vacation Pet Sitting – 100% due at first service
Regular weekly Dog Walks and Pet Sitting – Billed weekly
*If additional fees occur, including but not limited to, emergency or veterinary care, unexpected home expenses, pet food, or other special needs Client agrees to pay these additional fees within 24 hours of completion of service.
Vacation Pet Sitting visits are subject to a 7 day cancellation period. If any service is cancelled without at least 7 days’ notice then the client will be responsible for half the total invoice. Any remaining balance will be added as a credit for future use.
If the visits have already started and there is a cancelation or early return, unfortunately no credit will be applied.
Cancellation of weekly dog walks and drop-in visits must be requested 24 hours prior to scheduled services. If a visit is cancelled without at least 24 hour notice client will be charged the full rate unless approved otherwise.
Please note, invoice may include a holiday surcharge. An additional 20% will apply to each visit on the following holidays;
New Years Eve
Memorial Day Weekend (Fri-Mon)
Labor Day Weekend (Fri-Mon)
Thanksgiving Week (Wed-Sun)
We will always keep you updated through your portal or via the Time To Pet app. You will receive a notification everytime our Pet Care Specialists arrive. Once the visit is completed you will receive a visits repost with a message and pictures. If it is a dog walk, you will also get gps of their walk!
The information saved in your portal is maintained in a secure location. Security breakdown PDF upon request. All data is protected using the same 128-bit level encryption your bank uses. The information requested in your portal is used to provide outstanding care to your pets.
* Additional policies are listed on the service agreement which is available on Time To Pet once you have registered under "Book Now."
We offer pet sitting and dog walking.
Our pet sitting visits include feeding, playtime, brushes, medication administration, cuddles, enrichment, walks, poop pick up, kitty litter scooping.
Great question! We are unique in that we do not base our visits on time but rather quality!
Our visits are un-timed. Wait…. What?!?
Yes, our visits are un-timed so this means if Kitty is scared, we will take that extra time to make her feel safe and comfortable. If Bleu is sad because his mom is away, we will sit on the floor and hand feed him.
Or, if it’s a particularly nice day out and your pup is really enjoying their walk, we may take an extra lap. On the other hand, if your pet decides to “redecorate your house” or has an accident we will be sure to spend the extra time to clean things up! No extra charge for our time!
See, we are more focused on your and your pets happiness versus the ticking on the clock.
WOur pet sitting visits are broken up in three time blocks a day which are as follows;
We will arrive between the requested block of time.
Up to 3 pet sitting visits a day can be requested.
Our dog walks include just that, a dog walk. We focus on giving your dog physical exercise and mental stimulation by allowing them to sniff along the way.
Our professional dog walker will arrive to your home, leash up your pup and head out for their walk!
A dog walk can be requested in the following blocks of time;
We will arrive between the requested block of time.
A dog walk is best for those who work during the week. Whether it be going into the office or working from home!
We understand how busy your week is with trying to balance work, your family, your health and your pets. Before you know it the week is over and you didn’t get a chance to take your pup out for a walk, again.
Then the guilt sets in! Can you relate? No worries! Do yourself and your pup a favor and book a regular walk with one of our professional dog walkers.
Our rates vary . Click the link below to find out more
We do not offer overnight or live in pet sitting.
No, we do not offer boarding.